Contact The Sanctuary
We would love to hear from you!
Call Us: 02 9904 9842
SMS/Text: 0418 388 725 (business hours)
Visit Us: Shop 3+4, 4 Young Street, Neutral Bay NSW 2089
Email Us: enquiries@sanctuaryskincare.com.au
Please note, we always respond to enquiries via email and text, however if you want to make an appointment, we recommend booking online or phoning us direct.
Arriving to your skincare appointment
It is recommended that you arrive 5 minutes prior to any skincare appointment, so that you can unwind and fill out our client consultation form. Please ensure you arrive on time to experience the total benefits of your skincare treatment. Arriving late may unfortunately reduce the time of your skincare treatment.
Cancellations
We kindly ask for 24 hours notice to cancel or reschedule an appointment. Cancellations on the day of your appointment will incur a 50% cancellation fee and for gift voucher bookings, your gift voucher value will be reduced by 50%. A 100% fee/100% of your gift voucher value will be charged for no shows.
Trading Hours:
- Monday: 10.00am – 5.00pm
- Tuesday: 10.00am – 5.00pm
- Wednesday: 10.00am – 8:30pm
- Thursday: 10.00am – 8:30pm
- Friday: 10.00am – 6.00pm
- Saturday: 9.00am – 5.00pm
Please note: Wednesday and Thursday evening by appointment. Our last appointments finish half an hour before we close. We can process bookings, product purchases and gift voucher purchases until we close each day.